Returns and Shipping
RETURNS: We accept returns of all unworn pieces in their original condition within 7 days of purchase. Items must be returned in original packaging and in perfect condition. We are only able to accept returns for pieces that were purchased through our website. You are responsible for return shipping costs. We suggest that you insure your package to be extra careful.
All Jane Bartel Jewelry pieces are handcrafted and slight variations may exist between pieces. Due to the natural qualities of the precious and semi precious stones we use, coloring, texture and inclusions may occur.
Handmade items are often delicate and should be handled with care.
Orders may not be shipped to P.O. Boxes or APO/FPO addresses. We ship internationally via FedEx for an additional fee, please email for more information.
Jane Bartel Jewelry is not responsible for the payment of any duties, taxes, or other fees assessed to international shipments. Jane Bartel Jewelry is not responsible for any delays or other issues that may arise when shipping internationally.