RETURN POLICY

We hope you will love your jewelry, but in the event you are less than happy you are welcome to return
your purchase for a full refund provided you follow a few simple steps. 
  • You must notify us at info@janebarteljewelry.com within 48 hours of receipt of your intent to return your item(s).
  • You must ship your return back to us within 5 business days of receipt, no exceptions.
  • Item must be in new, unworn condition, with all original packaging.
  • Item must be shipped, prepaid, in the same or similar sturdy shipping box in which it was received.
  • We suggest you insure your return, as we cannot be responsible for damage incurred during transit.
  • When we receive your items back in new and unworn condition, your account will be credited, less shipping. You are responsible for return shipping. 
  • Jewelry returned with signs of wear will be returned to purchaser and no refund will be given.