• FAQ'S

ONLINE ORDERING

Visa, MasterCard, American Express, Discover, Apple Pay, and Paypal.

New York state residents will be charged sales tax during checkout.

Customer satisfaction is of the utmost importance to us. If for any reason you are not satisfied with your purchase, please notify us within 10 days of receiving your order to schedule an exchange/return. Once the exchange/return is authorized, unused items in their original condition and packaging can be returned to the address provided. If an item is defective, it will be exchanged for a new one at no additional charge. Exchanges and returns are not guaranteed and are subject to our review of the return item. Exchange/return shipping costs are the responsibility of the buyer. Please insure your exchange/return package for the price of the item, as we are not responsible for lost packages.

All payments are processed via Shopify one of the most trusted payment gateways in the world. Shopify uses the highest level of encryption and data security to ensure your details are protected. 

Yes. Custom orders are available upon request. Please contact us with your design needs and we will provide a quote within 5 business days.

We don't offer returns or exchanges on custom and sale items.

SHIPPING

We offer FREE SHIPPING on all standard domestic orders using USPS First Class with tracking. Orders are typically delivered within 3-5 business days, excluding weekends and holidays.

If you prefer a faster delivery, we also offer USPS Priority Mail 2-3 days. To view shipping costs, add your desired product to your cart and proceed to check out page.

If you need your package super fast please contact us and we can set up a FedEx delivery for you.

We ship to the United Sates and Puerto Rico.

Some of our jewelry is in stock and that will be indicated when you order. Most jewelry pieces are made to order. Production time varies from 2-3 weeks, though we strive to ship orders as quickly as possible. Shipping timeframe for custom orders varies and will be provided with the design quote.

All of our jewelry is sent in a custom blue suede jewelry pouch inside a beautiful blue box with silk ribbon. As beautiful to give as to receive!